Effective: December 1, 2020
Samsung Electronics Co., Ltd., along with our affiliates and subsidiaries, (collectively, “Samsung”) knows how important privacy is to you. This Privacy Policy describes the personal information we may obtain online and how we may use and disclose that information. These Terms of Use (“Terms”) apply to your use of this website, Samsung VD Access (Hereinafter referred as “The Site”).

Information We Obtain

Information you provide to us

When you create a Samsung Account or register for or use the Site, you may provide us with personal information such as:

  • Contact information, such as name, affiliation, email address, postal address and phone number;
  • Username and password for participating third-party devices, apps, features or services;
  • Location data, including (1) the precise geolocation of your device if you consent to the collection of this data and (2) information about nearby Wi-Fi access points and cell towers that may be transmitted to us when you use certain Services.

Information we collect automatically

The site collects some data automatically when you use it. We may obtain information by automated means such as through browser cookies, pixels, web server logs, web beacons, and other technologies. Among other purposes, these technologies help us (1) remember your information so you will not have to re-enter it, (2) track and understand how you use and interact with the Services, (3) tailor the Services around your preferences, (4) manage and measure the usability of the Services, (5) understand the effectiveness of our communications, and (6) otherwise enhance the Services.

Information we may collect automatically includes information about

  • Your device, including MAC address, IP address, log information, device model, hardware model, IMEI number, serial number, subscription information, device settings, connections to other devices, mobile network operator, web browser characteristics, app usage information, sales code, access code, current software version, MNC, subscription information and randomized, non-persistent and resettable device identifiers, such as Personalized Service ID (or PSID), and advertising IDs, including Google Ad ID;
  • Your use of the Services, including clickstream data, your interactions with the Services (such as the web pages you visit, search terms, and the apps and features you use), the pages that led or referred you to the Services, dates and times of use of the Services; and
  • Your use of third-party websites, apps and features that are connected to certain Services.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or visiting For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your device. The Services are not designed to respond to “do not track” signals received from browsers. Please note that without cookies you may not be able to use or benefit from all of the features of our Services.

Third-Party Web Analytics Services

Through certain Services, we may collect personal information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. We may use third-party analytics services on the Services, such as Google Analytics. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Services or help administer the Services. To learn more about Google Analytics, please visit

How We Use the Information We Obtain

We may use the personal information we obtain to:

  • Provide and enhance our Services, such as registering you or your device for a Service, identifying and authenticating you so you may use and interact with third-party services, and improving and customizing your experience within the Services;
  • Communicate with you;
  • Provide customer support;
  • Operate, evaluate and improve our business, including developing new products and services, managing our communications, analyzing our Services and customer base, conducting market research, aggregating and anonymizing data, performing data analytics, and undertaking accounting, auditing and other internal functions;
  • Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
  • Comply with and enforce applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy and the applicable Terms of Use for a Service.

We may combine information we obtain about you for the purposes described above. We also may use the information we obtain in other ways for which we provide specific notice at the time of collection or otherwise with your consent.

How To Contact Us

To ask us questions about this Privacy Notice, please contact us by sending an email to